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Shipping Policies and Information

SHIPPING POLICIES:

How We Ship:  USPS Priority Mail is often the most economical and quickest way to ship your order and we ship the majority of our orders this way.  We also use UPS and FedEX if we feel it is the best way.  Delivery time averages between 1-10 days depending on your distance from Spokane Washington and USPS does not deliver packages on Saturday.  UPS and FedEX are usually more expensive and can take up to 7-10 business days for orders going to the east coast.  UPS charges extra for Saturday delivery and they do not deliver to P.O. boxes.  We will do our best to get your order out the door as soon as possible but, please understand that we are not responsible for the delivery schedule of our carriers.

When We Will Ship:  Orders are processed in the order that they are received.  We process mail orders 5 days a week and ship within 72 hours, sometimes sooner.  We are a small shop where each order is filled, weighed and packaged by hand, to order.  Note:  During the Holiday season we are backed up with the rush.  It is best to plan ahead and allow up to 10 days or more for the delivery of your supplies. 

Shipping Internationally:  We are sorry but, due to the problems with custom tarriffs, taxes, surcharges and the possibility of product confication, we no longer can accept international orders.  We will be happy to ship an order to any address which lays within the bounderies of the United States.

Overnight/Expedited Shipping:  You are welcome to select expedited Red Label (next day) or Blue Label (2nd day) shipping when checking out, for additional charges.  However, in the interest of being fair to everyone, we cannot move an order to the front of our production queue.  Althogh the shipping time will be reduced, we won't be able to get it out the door any faster.  Also be aware that once we get it out the door, we are not responsible for our carrier's delivery schedule.

We Do Not Offer Free Shipping:  We wish we could offer free shipping, but as a small business. we can't afford to do so without raising our prices.  We appreciate your understanding.  We always ship using the most economical method unless you request otherwise.  Please note:  In many cases, the amount of shipping may appear as more then the amount of product purchased.  Shipping is based on the weight per item  with a minimum of 1 pound per item and your distance from us.  At times the calculations may be in error especially if you order several items each weighing less than 1 pound. This will be corrected at the shipping desk and charged accordinly.    If you have questions, you may call our shipping desk for corrected shipping charges.

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